The Go Hearing Ultra hearing aid is the third model from this company. The two previous models, the Go Lite and Go Prime, were both basic models that offered a low-barrier hearing aid. This was further evidenced, since these were some of the hearing aids sold by Walmart. This third model, the Go Ultra, promises a step up from these other two models.
That’s interesting, because the Go Hearing Aid brand is a value brand by the same company that offers the Lexie B2, a line of the best hearing aids currently available. So we know that the Go Ultra won’t compete with these best hearing aids, but still will try to offer a good value proposition.
The Go Hearing Ultra was chosen as the best value for money smart hearing aid in 2023.
In this Go Ultra review, we’ll take a close and critical look at this value proposition. I’ll show you the key features, go through the general functions with you, and discuss possible downsides and alternatives before giving you a final buying recommendation. If you can’t wait for the verdict, I’ve got a visual 30-second review at the bottom of this post.
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Key features
The most important key feature is that the Go Ultra offers streaming capabilities. This means that you can answer phone calls or listen to music or other media from your phone straight to your hearing aids. This isn’t a new technology, but it’s not commonplace, either. And it definitely sets the Go Ultra apart from its peers.
Another key feature, although less distinct, is the charging case. As with most rechargeable hearing aids these days, you charge them in a travel case. You charge this travel case, and it in turn charges your hearing aids (up to seven times, in this case).
Who is this hearing aid for?
The Go Ultra is especially for people who are looking to get a mainstream hearing aid that offers Bluetooth streaming. These streaming hearing aids have been around before, but usually come from smaller companies. With this model, there’s a streaming hearing aid for (just) under $500 from a known and reputable company.
How well does the Go Hearing Ultra work?
Aside from its key features, the Go Ultra has all the bells and whistles we’ve come to expect. This means you get a memory function, so the device keeps the settings you last used. It also has the normal noise reduction function that keeps the sound quality. Other than that, sound quality is as we’ve come to expect, with digital processing and four listening programs.
The charging case has some LED lights that let you know when you need to charge the case. This will also tell you when you’re done charging.
The Go Ultra is only available in grey.
The Go Hearing Ultra was chosen as the best value for money hearing aids for music listening.
Looking at the customer service aspect, there’s a one-year warranty, and a 45-day money back guarantee (also called a trial period with some companies). Both of those terms are standard in the better companies, and customer support is fine in other aspects, too. You can call or email the support team.
What’s not to like about the Go Hearing Ultra?
As with all streaming hearing aids, battery life plummets when you’re streaming. Normal battery use is around 20 hours, but when you’re connected to Bluetooth, that’s only 8 hours. If you’re also streaming music or phone calls, it is further limited to no more than 3 hours. If you plan to use the Bluetooth function and later need hearing aids, you’ll need to plan around this.
Alternatives for the Go Hearing Ultra
The best alternative for the Go Hearing Ultra is the Lucid Hearing Engage, which is available as a rechargeable or standard version. The Engage also offers Bluetooth streaming from your phone (Android and iPhone), but also has remote app controls. It also costs $100 more for the standard version, and $300 more for the rechargeable version. So really, the Ultra is a good alternative for the Lucid Engage.
For a cheaper model, there’s the BT-Omni 2. The first edition of the BT-Omni offered a mediocre hearing aid with some streaming, but the Omni 2 has self-fitting options, a better battery life than the Go Ultra, and app control. As a hearing aid, it doesn’t quite match the Go Ultra, but for $150 less, it might be worth a gamble.
Should you buy the Go Hearing Ultra?
If you want to buy a streaming hearing aid that also offers the standard good quality of over the counter hearing aids, the Go Ultra is a good choice. Please note that, as with all streaming hearing aids, battery life is severely affected by streaming. Make sure you’ve got some charging time planned between listening to your audio book at home and needing your hearing aids at a restaurant. If you’ve accounted for that downside, there’s nothing wrong with the Go Hearing Ultra.
Frequently asked questions about the Go Hearing Ultra
The Go Ultra is available for $499.
Yes, Go Hearing offers payment plans through Klarna. Payments are subject to approval and depend on your credit history and credit score. You can also pay with your FSA and HSA card.
No, there is no military discount for the Go Ultra hearing aid.
There’s a $10 dehumidifier, and a $25 accessories kit with extra replacement accessories.
For each charge, you get 20 hours of usage as a hearing aid, 8 hours of Bluetooth connection, and 2,5 hours of streaming.
There’s a review for the Go Prime hearing aid and a Go Lite hearing aid review on this website – all available models from the company.